Privacy Policy

At Grhum Ltd ("we," "us," or "our"), we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website ("Website") or use our services. By using our Website, you consent to the practices described in this policy.

1. Information About Us

Grhum Ltd is a company registered in England and Wales under company number [Company Number]. Our registered office is at: 3, Sussex House, Stratton Close, Edgware, England, HA8 6PY.

For any data protection inquiries, please contact us at:

Email: info@grhum.co.uk

Phone: (+44) 020 80507656

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide Directly:

Name, email address, phone number, and postal address.
Payment details when making a reservation.
Other information provided through our contact forms, emails, or calls.

2.2 Information We Collect Automatically:

IP address, browser type, and operating system.
Browsing behaviour on our Website, such as pages viewed and time spent.
Cookies and similar technologies (see Section 8 for details).

2.3 Information from Third Parties:

Details provided by property suppliers or your employer if they make bookings on your behalf.

3. How We Use Your Information

We use your personal data to:

3.1 Process and manage your reservations and payments.

3.2 Communicate with you regarding your reservations, inquiries, or updates.

3.3 Improve our Website and services through analytics and user feedback.

3.4 Comply with legal obligations and protect our legal rights.

3.5 Send you marketing communications, where permitted by law or with your consent.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

4.1 Contractual Necessity: To fulfill our contractual obligations, such as managing your reservations.

4.2 Legitimate Interests: To improve our services, communicate with you, and protect our business.

4.3 Consent: For sending marketing communications where you have given your consent.

4.4 Legal Obligations: To comply with applicable laws and regulations.

5. Sharing Your Information

We may share your personal data with:

5.1 Property Suppliers: To manage your reservations and provide the booked services.

5.2 Service Providers: For payment processing, IT support, and other operational needs.

5.3 Legal and Regulatory Authorities: Where required by law or to protect our legal rights.

5.4 Third-Party Platforms: If you access our services through third-party websites or platforms, your information may be shared with those third parties.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK or the European Economic Area (EEA). We ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather analytics about Website usage. For more information, please refer to our Cookie Policy.

9. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

9.1 Access the personal data we hold about you.

9.2 Request correction of inaccurate or incomplete data.

9.3 Request erasure of your personal data, subject to legal obligations.

9.4 Object to or restrict the processing of your data in certain circumstances.

9.5 Withdraw your consent for marketing communications at any time.

To exercise your rights, please contact us at privacy@grhum.co.uk.

10. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Revised" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: