The GRHUM experience
The guest journey
At GRHUM, we make every stay seamless and comforting. From booking to check-out, our personalized service and thoughtfully designed accommodations ensure you feel right at home, no matter where your journey takes you.
How it works
Booking
Choose your ideal accommodation and secure your stay with our simple, hassle-free booking process tailored to your needs.
Confirmation email
Receive a detailed confirmation email with all the essential information about your booking, including check-in instructions and property details.
Welcome call
Before your arrival, we’ll confirm your arrival time, share check-in details, and accommodate any special requests you may have.
Self-check-in or in person greeting
We’ll arrange key collection via a key box or have a team member on-site to personally welcome you and show you around.
Guest follow-up
Ensuring your comfort doesn’t stop at check-in—our team will touch base post-arrival to address any needs and enhance your stay.
Housekeeping
Housekeeping services can be included with your booking, with frequency and charges tailored to your needs. Detailed options will be provided at the time of booking.
24x7 guest support
Our team is always here to assist with advice or maintenance requests, anytime you need us.
Checking out
A few days before your departure, we’ll email you all the necessary details, including your checkout date and key return instructions. Follow the steps provided or reach out to our team for support if needed.
Grhum standard
Basic essential amenities in every property to ensure a comfortable and seamless stay.
Utilities & bills included
Wi - Fi
Iron & ironing board
Housekeeping
Television
Equipped kitchen
Laundry options
